Home Services CRM, multiplied.
Software that works every address you have already been to, calls the letting agents and builders who hand out work and gets the job on the board.
Multiply Revenue is sales software for home service businesses. It works the addresses you have already been to, the recommendation a technician wrote down and the customer put off, the quote that went cold, the service plan about to lapse, then an AI agent calls them, scopes the job and puts it on the board. It calls the letting agents, property managers and builders who decide which van gets called.
It answers every inbound call and web lead while your techs are on jobs and follows up until it is booked. Every conversation is scored by a coach, so you can hear which trade your office is quoting confidently and which one it is talking itself out of. Calls, texts and emails sit against the property rather than the person, so the next van up that drive knows what was quoted, what was refused and what was deferred.
No setup fee on any plan, and no per-text charge from us.
What home services businesses fight every day.
The Customer Belongs to a Trade, Not to the Company
Somebody who has used you twice for one thing often has no idea you do the other four. The work is sitting in the record already and nobody is going back through it, so the easiest revenue in the business is the part nobody calls.
The Recommendation Nobody Chased
A tech notices the thing that will fail next, writes it on the job sheet and the customer says not this year. That note is worth more than most leads you could buy, and in most companies it is never looked at again.
Every Trade Peaks in a Different Month
One crew is flat out while another is idle, and the quiet crew is the one with time to sell. Matching who is free to who is due is a scheduling problem nobody has time to work on during the busy season.
A burst pipe is decided in minutes. Homeowners call several contractors and hire whoever answers, not whoever has the best reviews.
Job value runs from a service call to a major repair, so one slow response during a water heater failure hands over an emergency job.
Most home service leads call the first contractor who answers. With technicians under sinks all day, that is rarely you.
AI built for home services businesses.
Answers Every Call, Including the Ones at Two in the Morning
Home service problems do not arrive during office hours. A boiler dies on a Sunday, a panel trips on Christmas morning, a roof starts letting water in during the storm. The agent answers, works out what has actually failed and how bad it is, and either wakes your on-call tech or books the first slot that suits the homeowner.
Tells a Real Emergency From a Job That Can Wait
Most calls are not emergencies, and treating them as if they are is how a crew burns a Saturday. The agent asks the questions that separate no heat in February from a thermostat somebody can live with until Tuesday. Your on-call people go out for the first kind. The rest land on next week's schedule where they belong.
Puts the Job on the Board, Not in an Inbox
The agent does not take a message, it books the job into your dispatch software. The homeowner picks a window, hears which day to expect somebody and gets a confirmation by text. Nobody in your office retypes it, and nobody has to ring back to confirm a time.
What it costs you today, and what changes.
Enquiries Wait While Your Techs Are on a Job
Your best people spend the day in a crawl space, on a roof or inside a wall, which is exactly where you want them. It also means the phone rings out. A homeowner with a problem works down the list until somebody picks up, and hires that person on the call.
The Work Comes In at Nights and Weekends
Heat, water and power fail on their own schedule, and a homeowner in the middle of it rings everybody until one company answers. Calling back at nine the next morning is calling back after the job has been done by somebody else.
One Bad Weather Week Breaks Manual Dispatch
A freeze, a storm or a heatwave turns a normal day into a month of calls in an afternoon. Done by hand, the board gets double-booked, trucks criss-cross town and the callers who were told somebody would ring back never hear from anyone.
Last Year's Customers Are Buying From Somebody Else
The homeowner whose water heater you replaced a few winters ago will need a tune-up, a new unit or an emergency visit this year, and will ring whoever comes up first. Your job history knows exactly who is due and for what. Nobody calls it, because the day goes to the work in front of you.
Call the Systems You Have Already Serviced
Homeowners aging systemsEvery service call you have run is a record of a system and its age. The agent works that history, calling the customers whose water heaters, furnaces and major systems are near the end, offering an assessment before the thing fails on a Sunday. Your own records beat a purchased list, because you have actually seen the equipment.
Call Real Estate Agents for Pre-Sale and Post-Sale Repair Work
Agents referral pipelineVoice AI builds relationships with real estate agents who need reliable contractors for pre-listing repairs, home inspection fixes and new buyer projects. Every home sale generates repair and improvement work.
Call Property Managers for Maintenance Contracts
Property Managers recurring revenueVoice AI reaches out to property management companies overseeing apartment complexes, office buildings, retail centers and HOA communities. A single property management contract covering dozens of units is recurring revenue on a scale one-off callouts never reach.
Call Past Customers for Seasonal Maintenance Plans
Past Customers seasonal plansVoice AI contacts your existing customer database before each season to schedule preventive maintenance. These visits are modest on their own and they are where a technician finds the customers who need additional repairs discovered during the inspection.
How home services teams put it to work.
Out of Hours Triage, Whichever Trade It Is
A call at three in the morning is sorted before anyone wakes up: what has failed, whether it can wait, and which of your trades it belongs to. True emergencies reach your on-call tech, everything else is booked into the next open slot for the right crew.
The Deferred Recommendation, Picked Back Up
Your tech wrote down that the panel was undersized, or the deck needed sealing, and the customer said not this year. That note is the warmest lead you own. It gets called when the season comes round, by name, referring to the visit.
One Address, Every Trade You Offer
The house you did a repair on in March is a candidate for two other things you sell by November. The record is the address rather than the job, so a customer who only knows you for one trade gets told, in season, that you do the others.
Property Manager Service Contracts
AI contacts property management companies to pitch maintenance contracts for apartment complexes, office buildings and HOA communities. A single property management contract covering dozens of units is recurring revenue that does not depend on the weather.
The AI field service management playbook, the long version.
6 chapters on how this actually works in home services, written out in full.
Read the guide- 01What Home Service Software Has to Do That a General CRM Does Not
- 02The Job You Already Did Is the Cheapest Job You Will Ever Sell
- 03The Property Managers and Builders Who Send You Work
- 04What the Agent Actually Asks on a Home Service Call
- 05It Has to Land on the Dispatch Board
- 06What to Check Before You Buy Any Home Service Software, Including Ours
Home Services teams always ask.
What does the software do for a company that runs several trades?+
It works the address rather than the job. Quotes that went cold, visits due to come round again, the recommendation a tech wrote down and the customer deferred, all of it sorted by property and by season rather than sitting in whichever trade produced it. The AI calls them on a schedule and gets the work on the calendar, answers every inbound call and web lead while your crews are out, and books the visit to the right trade. Your dispatcher sees every booking written down, so nothing lives in a voicemail.
Why does response speed matter so much in home services?+
Because a homeowner with a leak or a dead furnace usually calls more than one company and hires the first one that picks up and gives them a time. There is no brand loyalty in an emergency. The software answers in seconds, gives a time and books it and for the non-emergency work it calls the homeowner before the other companies do.
How is the software priced for a home service company?+
By plan, with AI calling time billed per minute from the first minute, so a one-truck shop and a ten-truck company are not paying the same. Manual calls carry no per-minute charge from us on every plan. Book a demo and we will show you the plan that fits how many leads you get today and how many you want the AI to go and find.
Does it work for a company with several service areas?+
Yes. Each service area can run as its own account with its own list, its own calendar and its own results, or you can run them together. Everything shows in one dashboard, so you can see which area the outbound work is filling and which one needs more of it.
How does the software keep work coming in across every trade?+
It does the outbound work nobody running several crews has time for: calling the customers you already have, the job you did that is due, the repipe you quoted that went quiet, the property managers who hand out work, and booking the estimate. Inbound, it answers every call and web form in seconds and follows up until the job is booked. Consistency comes from the fact that it makes those calls every day, not only when the phone goes quiet.
How does it make sure urgent jobs are not lost to whoever answered first?+
Urgent jobs carry the highest revenue per visit and the highest urgency per customer, whichever trade they land in. These customers call whoever answers first. The agent responds immediately, captures the job details and books a tech onto it while the customer is still on the line.
The jobs this catches are the ones you never hear about: the calls that came in while every one of your crews was on a job, the ones that rang out at nine at night, the ones that went to voicemail during a busy afternoon. You cannot count what you never knew arrived, which is exactly why it goes unnoticed.
Multiply Revenue